Settings

System configuration and provider status

System Status

Current health of backend services

Budget & Limits

Global spending controls

Default Daily Budget per Campaign$100.00

Max Concurrent Calls (Global)50

Call Soft Timeout15s

Call Hard Timeout45s

Marcus Max Response Words25

SIP Providers

Voice telephony provider configuration

Twilio

$0.014/min SIP trunking

Configured

Telnyx

$0.005/min SIP trunking

Configured

Ahoi

$0.003/min SIP trunking

Configured

AI Services

Speech and language model providers

Deepgram

Speech-to-Text - $0.0043/min

Active

ElevenLabs

Text-to-Speech - $0.00003/char

Active

OpenAI GPT-4o-mini

LLM - $0.15/$0.60 per 1M tokens

Active

LiveKit

Real-time communication infrastructure

Active

Voice Agents

AI agents configured for outbound calls

Active

NEPQ-trained qualifier agent. Follows the 9-stage NEPQ sales methodology to discover needs and qualify prospects for insurance products.

Active

Application guide agent. Assists qualified leads through the insurance application process after transfer from Marcus.